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Adobe Acrobat 8.0 Suddenly Not Working....

Time:October 11
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Adobe Acrobat 8.0 has been working fine on my PC for months.  Then late in the day Tuesday, November 9th, I have a problem.  When I got to open the program, I get the message "Adobe Acrobat 8 has encountered a problem and needs to close.  We are sorry for the inconvenience."  When I try to open the program, I see the top menu and then it stalls.  A few seconds later is when I get the message.
I have gotten this message before usually after I've tried opening a bad file or something.  Usually Acrobat is OK after I try and open up another file or just the program itself.  This time that is not working.  I turned my PC completely off and then powered it back on and it still will not run (still getting the "Adobe Acrobat 8 has encountered a problem and needs to close.  We are sorry for the inconvenience." message).
I did notice that there was some kind of update notification coming through on Tuesday but I didn't install it.  I just closed the notice down.  It was shortly afterwards that I found I could not open Acrobat 8.  I opened up Adobe Reader and saw that there was an update for Acrobat 8 available.  I DID the update but it is still not running.
Nothing on the Internet seems to help.  I've checked the compatibility box, unchecked it to no avail.  Any answers to this?  If I need to provide additional information, I'll be happy to give it.
Thank you for any assistance you can provide.  I use this program a LOT.
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UPDATE:  After a LOT of runaround, a "tech" person where I work got Acrobat 8 to work without getting the "Adobe Acrobat 8.0 has encountered a problem..." message.  Alas, this was not the end of my headache.
When Adobe Acrobat was working well (just two short days ago), when I needed to scan a document I would select CREATE PDF then FROM SCANNER and the Acrobat Scan pop-up screen would appear.  I would see my network scanner which is a Ricoh model number IS330DC and that model number is what I would see next to the Scanner: box on the Adobe Scan pop-up screen.
After they re-installed Adobe 8, I could see this scanner listed but when I select it, after a couple of seconds I get a message that says:
Twain Driver Ver.3
9745:
Error has occurred in the scanner
After I press OK I get this message:
Adobe could not communicate to this device
So the tech guy goes to the Ricoh site, gets the drivers for the scanner, deletes the old ones that were on my C:\ drive and reinstalls these new ones.
And it still didn't work.
THEN the tech guy logs onto my PC using his account (which I think has more "rights" like an administrator than I do).  He goes through the same process as I've written above (uninstalls Adobe 8, reinstalls it.  Does the same with the Ricoh drivers for the IS330DC model).  He then goes to do a scan and voila: it works fine.  Just as it did before.
BUT then when I log back onto my PC using my login ID, it doesn't work.  I get the same messages that I got before about the 9745: Error and such.
Now the tech thinks that it has to do with my User ID (or my account).  He wants to create another account on my PC (and move all my C:\ data to it).  This will take a long time and I hate it when tech people do this kind of thing because I invariably lose something that I really need.  And he can't guarantee that this will work.  The last thing he'll do after this is give me a new PC.  Great -- all of this because of a seemingly minor Adobe Acrobat problem?
If I got to another person's PC and login using my ID and password, I am able to use Adobe Acrobat and the scanner with no problems.
Does anyone have any idea how this might be fixed without having to resort to (what I think are) my tech guy's drastic measures?

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