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How do I prevent Firefox from locking up when I click on "Save As" under the "File" menu (resetting Firefox didn't solve the problem)?

Time:October 11
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I'm running Windows Vista Home Premium OS on Dell XPS 420 system. Firefox locks up each time I click on "Save As" under the "File" menu. Resetting Firefox did NOT solve the problem. If, instead of using Firefox, I log on to a website using Microsoft Windows Internet Explorer, the "Save As" feature works fine, as it should. I would occasionally like to save a web page, using "Save As" while using Firefox, instead of copying the page to a Word Document, and then saving it.
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Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.