Current position:  Home > Default > LCP and disconnections

LCP and disconnections

Time:November 30
Advertisement
So since last November my bt broadband has gone...random.
After many calls to helpdesk and testing of line quality etc and testing of new routers nothing has changed. I get random disconects...sometimes i can go a week with no issues then not be able to connect at all..then maybe connect for 5 mins...drop connection.... then reboot router to connect only to have to do again 320 seconds later.
BT state there are no issues with the line and that the fault lies with my router.
After much web searching and accessing routers manager (btw Netgear DGND3300v2 with latest firmware) ive traced the issue to the LCP or Link Control Protocol.
Now as we all know the LCP sends packets to test the quality of the line....and if the quality isnt good enough it will disconnect the router.
So my question is ...Is there a problem with my line or at the exchange..or is it my (latest under 3 months old) router  at fault.
Set up is wired with no other pc's LAN or WAN...straight to test socket with no phones attatched. I dont have a network card so could it be the mobo?
Any help from somebody not affiliated with British Telecommunications welcomed :-)
LOL did i mention that my Download speed has dropped from an acceptable 800Kbs average to 200Kbs... 230 if i put my right foot in a bucket.
Advertisement
You might like to post your router stats & Bt speed tester result for other forum members to help. Forum members here are customers of BT, like you. The Mods here are Bt employees.  I can only speak form personal experience, if no solution is offered by forum members then Moderators are very good at getting a fix.
Mortgage Advisor 2000-2008
Green Energy Advisor 2008-2010
Charity Health Care Provider Advisor 2010-
I'm alright Jack....

Regular disconnects (PPP LCP Send Termination Requ...

-0001-11-30

Hello, I have a BT Home Hub 4 and it is disconnected very frequently.  There are no current problems with BT based on the checker where you enter your home phone number.  Here a summary of this afternoons activity from the logs... 15:46:57, 08 May. (

Continuous Disconnections "Appear" To Have Stopped...

2015-10-11

BACKGROUND (cutting a VERY long story "long")  [skip to the next section if you're bored to tears]: - With BT Broadband since early February. Had continuous disconnections since joining, which added to the dreaded DLM from BT resulted in ever-sl

Upgraded router VPN no longer working - LCP: timeout sending Config-Request

2015-10-11

I recently upgraded my small office router from a Linksys WRT54G to a Linksys WRT610N. I duplicated all of the port forwarding configs from my previous router, but everytime I try to connect to my server I get the following error: Could not negotiate

High SNR, frequent disconnects and under 15mbit sy...

-0001-11-30

I had Infinity 1 installed two weeks ago but the performance has been pretty bad. I have the following problems: 1. I get disconnected at least twice a day and usually once every 2 hours or so. 2. My upload SNR margin seems to be stuck at 18+. 3. Eve

Point-to-Site disconnect every few minutes

-0001-11-30

Hi, I'm using Azure vNet Point-to-Site feature and I can connect from an on-premise server to my Azure Gateway and to a Web Role located in my vNet. My problem is that the VPN connection get's dropped at irregular intervals (after 3, 6, 12, 20, 21 mi

Daily disconnects and Like the Oscars not very ori...

-0001-11-30

Hi Wonder if you guys could shed light on an issue on an issue I am currently having. Are you seated comfortably then I shall begin. Received an email beginning of December last year about exchange being upgraded and since then nothing but problems

Very slow speed and frequent disconnection

-0001-11-30

I have been using BT broadband since 6/09/13 and my speed has been below par so far. I have only received 3mbit/s or less when my line is capable of 8mbit/s. Along with this, I disconnect frequently for seemingly no reason. When I contacted bt suppor

DSL disconnects and low speed: Transceiver Statistics

-0001-11-30

So the technician changed my modem to an Actiontec GT784WN. I now have access to the transceiver statistics. I've already had like 20 disconnections today and my speed -which can go up to 10000 kbps in the morning- dropped to 2000-4000 kbps. So I'm c

Constant Disconnects leading to poor internet spee...

-0001-11-30

Hi. During the summer i swapped from talktalk over to BT broadband, due to terrible customer support with talktalk. Initially things were great, the internet speed doubled with the switch and things were great. Then suddenly the line seemed to be uns

VPN PPTP SBS2003 LCP: timeout sending Config-Requests

-0001-11-30

When using a 3rd party app (DigiTunnel), I can connect to my office network (Windows Small Business Server Premium 2003R2). Using Internet Connect in 10.4.11, it worked a few times then stopped. Here's the connection log: PPTP connection established.

PPP LCP Send Termination Request [User request] (F...

-0001-11-30

Hi there i know some people have been having issues with the PPP LCP drop on the HH5. well after months of hassle its been fixed Matt from openreach turned up yesterday spent 3 hrs laying a new line all the way to the cab and we both sat there and wa

HUB 4 problems disconnecting why ?????

-0001-11-30

Hi, Can anyone help pls ? We have move to a new house and are having BB issues. We have had BT out twice now and they have tested the line and say there is nothing wrong with it ! The problem I'm having is the BB keeps diconnecting the longest it sta

LCP Down/Internet dropping out.

-0001-11-30

Keep getting drop outs on my Internet. Logs on the router say Mon, 2011-11-14 13:28:31 - LCP down. Mon, 2011-11-14 13:28:32 - Initialize LCP. Mon, 2011-11-14 13:28:32 - LCP is allowed to come up. Mon, 2011-11-14 13:28:38 - CHAP authentication success

Long running disconnections issue

-0001-11-30

I'm having an ongoing disconnections and poor connection issue. I've have had 8 engineer visits now over the last 6 months. I have another one due this week. The last engineer suggested that the problem was interference from the TV so I re-arranged t

Router resetting line - PPP LCP Send Termination R...

-0001-11-30

Well, it seems  that this problem has not gone away despite BT trying to bury it. I get a disconnection on average once a day with this message (PPP LCP Send Termination Request [User request]), sometimes more. I have tried 3 different HH5s, and an e

HH5: Clarification on disconnections if possible.

-0001-11-30

Hi, Thinking about migrating to Infinity, I currently have Sky fibre.  I know I am asking for speculation, but having read many posts about disconnections with users of HH5, not everyone appears to think the modem is the cause.  I have the BT modem (

Near Constant disconnections

-0001-11-30

I've had Broadband for about 2 months at my current address. I'm having constant disconnections. This is my log entry  It seems to be getting worse. I have home hub 4. I've run the line test but to be honest I don't know if there is noise on the line

Router disconnection issues - only on weekdays

-0001-11-30

Sky sent me a new Router last week in order to fix the disconnection issues I've been having. I'm having the same problems as I did with my old router. Between 9 am to 6 pm (only on weekdays) - The light is Amber (static, not blinking) and I have to

PPP LCP Send Termination Request [Peer not respond...

-0001-11-30

Just an easy one. What does the 'Peer not responding' bit mean, from the subject. CheersDavidCo wrote: After all, even if there is a non-reponsive peer, that is not a reason to disconnect. It is actually. Which is why it is disconnected. PPP LCP term