Order To Cash - Product Catalog Siebel CRM Design
I'm trying to implement OOTB solution for "Oracle Communications Order To Cash", I've already deployed and configured sucessfully the following items:
-Oracle OSM O2A Cartridges
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management
-Oracle Communications Order to Cash Integration Pack for Siebel CRM
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Billing and Revenue Management
In the document "Guidelines for Building an Order to Activate Integrated Business Process Using AIA for Communications Foundation Pack 2.4" I found two Use Cases described in the OracleComms_OSM_O2A_SalesOrders_Sample:
-Double Play Promotion First-Time Purchase - Sales Order 10000
-Double Play Change Order - Sales Order 10030
In the document above I found the "Broadband-VoIP Double Play Commercial Offering" where is detailed the Components that we need to create in Siebel CRM and that's great.
But right now I have two questions to ask you:
1 - Can I get the Use Cases for the anothers scenarios conteined in the OracleComms_OSM_O2A_SalesOrders_Sample for example:
- Double Play Promotion change orders for broadband - Sales Order 10010
- Double Play Promotion change orders for VoIP - Sales Order 10020
Where a product is moved from one offer to another, those are complex scenarios that we have to Design in Siebel CRM ... The purpose is to define a Comercial Product Catalog that support that kind of actions that we have.
2 - Can I get the Billing Catalog design that supports that solution ?
Checking the Sample XML that we have in OSM Sample orders for the scenario "Double Play Promotion First-Time Purchase - Sales Order 10000" we could see in the /ItemReference/ClasificationCode elements a structure that looks like:
But we think that we need a service that groups both of the products asociated to the offer (Broadband, Voip) and we concibed something like that:
But we need to have certainty about the design of catalogues in both systems (BRM, CRM)
If anyone can help me I'll be greatful.
Thank's in advance.
AdvertisementIs there any error in the logfiles that points to a solution? Did you follow the instructions from the install document.
- 1How to display multiple column in report 10-11
- 2Problems with photoshop CS4 in Windows Vista 32 bits 10-11
- 3Publishing Error-Driving Me Mad 11-30
- 4Best picture file format 11-30
- 5Interesting scan from string error 11-30
- 6User-defined constructor 11-30
- 7Hello, this might be a basic question, but how do you open QuickTime to record a new webinar? I have a new MacBook Pro with Yosemite and can only get QuickTime to appear in Finder but not actually open to allow me to record something new. Thx. 11-30
- 8Apply selections from one array to another? 11-30
- Error when run a simple sample using jsp tag10/11
- Photosmart 3310 does not install on Windows 710/11
- Condition Type VPRS not appearing on some billing items10/11
- No connection to new install of WSUS, 404 errors in log10/11
- Have an ipad 2 - gmail works well! Added my comcast account and it picked up over 29,000 emails and i can only delete 50 at a time - is there a way to "delete all"?10/11
- ISight and Skype -- iSight not working10/11
- MIDI/Audio setup11/30
- No 16:9 after exporting to iDVD11/30
- Anchor Points and handles disappearing in Illustrator CC – Windows 811/30
- MySql connection, URL help11/30