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Need Help with fixing our Address book in Lync 2013 (cert issue?)

2015-10-11

Updated our external (digicert) certificate last month. Tried doing it with the Certificate wizard but it failed and disconnected all our users from Lync. Had to restore the snapshot to get it to work. Did some googling and found that I could just up

Web-Ticket service returns: (500) Internal Server Error

2015-10-11

I get Internal server errors when I try to get something from the server. This is what I get from the "Test-CSAddressBookService": PS C:\Users\testuser> Test-CsAddressBookService -TargetFqdn wak-lync.testdomain.com -UserCredential testdomain\

Lync Server 2013 mobility - yes..

2015-10-11

I've read a million different posts on this subject, but they all seem to differ a little from our issue. We have a Lync 2013 setup, with Lync Hosting Pack. Our setup is pretty basic, with a front end server, a backend, edge. We also deployed an AD F

Lync External Access issue with Edge

2015-10-11

Hi All, We have single edge server configured and while logging with external it is asking user name and password and then throws error. The server is temporary unavailable. i have enbled lync logging. below is the detailed error. 1 Login: FAIL (hr =

Lync 2013 Mobility continues to not work

2015-10-11

Having issues getting mobility to work. Simple environment: Single server Edge pool Single server EE pool SQL clustered backend All Lync 2013 CU1 at this point in time. Potentially required reading: Deploying Mobility (Technet) Lync Mobility Deep div

A fatal error occurred while creating an SSL client credential. The internal error state is 10011.

2015-10-11

Need help.  I have my pilot lync 2013 pool up (in coexistence with 2010 production environment) and can log into Lync 2013 environment with a lync 2010 client but am not able to with a lync 2013 client.  It just prompts for password but will not take

1 Login: FAIL (hr = 0x1) Error When Logging In Lync 2013 Client

-0001-11-30

We have just upgraded our Lync server from 2010 to 2013. We were able to migrate our users successfully, but there I cannot login to the new server through the client. My account is the only account with this problem. Here is the error I received dur

Lync 2013 External Mobility Not Working

-0001-11-30

Hello, The issue I seem to be having is in regards to the external mobility access.  So far everything else in our environment seems to be functioning properly.  The Lync desktop client works both internally as well as externally.  The Lync internal

Migrated Users Can't Sign In

-0001-11-30

Hello all, I am migrating my company's Lync 2010 deployment to Lync 2013.  All servers are internal to the company, we are not using Lync Online services in any way.  We are also an IM/Presence-only deployment.  We are not using any voice/UM features

Can't log into phones

2015-10-11

We just installed a Lync environment with one Standard Edition server, one Edge, and a reverse proxy on IIS ARR. Last week we were finally able to connect to Lync from the outside, through the edge, on the desktop Lync 2013 clients.  I had to change

Can someone please help me with debugging these Lync client logs

2015-10-11

Hi, We have a mobile client on an Android device which is refusing to sign in. from the device you can browse to https://lyncdiscover.domain.com and also https://webext.domain.com/autodiscover/autodiscoverservice.svc/root and both times recvieve the

Autodiscover URL returning error

2015-10-11

I have the AutoDiscover rule created in TMG and and it tests fine within the TMG console. However, when I hit the external URL lyncdiscover.domain.com I get this back: Unable to download / from lyncdiscover.domain.com Unable to open the Internet site

Lync phone device sign in failed

2015-10-11

Hi. I have an environment of Lync 2010. Front End Pool - 1 server Director pool - 2 servers AV pool - 2 servers My DNS system is split brain. Local domain company.net, external domain company.com DNS pinpoint zones: lyncpool01.company.net pointed to

Lync 2013 for iPad & Windows Mobile Sign in Issue

2015-10-11

Hi, I hope someone can help with a very frustrating issue I'm having with Lync 2013 on iOS & Windows Mobile - it won't sign in with an error message saying 'We can't sign you in. Please check your account info and try again' I know my account info is

Unable to log-in to Lync 2013 on my Samsung Note 3

2015-10-11

I have been using Lync (first with 2010 and then with 2013) for almost 2 years now.  The latest phone that I installed the app on was my Samsung Galaxy Note 3.  The app worked just fine for about 2 months and then all of a sudden, it will not sign in

Lync Sign in Problem

2015-10-11

Hello, I configured a lync server 2013 enterprise edition on sub domain. But, users can not sign in.  Error: "You didn't get signed in. It might be your sign-in address or logon credentials, so try those again. If that doesn't work, contact your supp

Lync Client Can't Download Address List and other problems

-0001-11-30

We're currently in the process of testing for a production Lync Server 2010 deployment and we're run into some problems. I've been digging around on the Internet and the Technet forums but can't find a solution to this problem. Whenever someone logs

Lync 2013 IP Phone error getting web ticket

-0001-11-30

Hi, I have been unable to get a Polycom CX500 phone working on our network (first IP phone), the phone connects but gets "an account matching this phone number cannot be found" I have run the DHCP commands through and everything looks OK and all

Problems logging on after installing Windows 10 Preview

-0001-11-30

I've been using Windows 7 and Office 2013 for some time and works well with our on premise Lync 2013 installation. over the weekend I upgraded my workstation to Windows 10 and have been reinstalling my apps and making notes of things that will need t

Internal Simple URL asks for Certificate to Access Page

-0001-11-30

Hi everyone I'm experiencing something really strange on our Lync Infrastructure. Since some days, when People browse https://dialin.domain.com they are prompted with a selection of Certificates (the sip certificates stored locally). It doesn't matte