Current position:  Home > Default > Unexpected error when trying to reset Firefox sync

Unexpected error when trying to reset Firefox sync

Time:October 11
Advertisement
Hello,
I am trying to reset my password for Firefox sync with no success. When i enter my email address and hit "next" i get "Unexpected error". I don't want to create a new account with a different email address.
Any help is appreciated.
Advertisement
Hello jc_denton,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
'''''Note:''' After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Reset Firefox – easily fix most problems]] article for more information.
To Reset Firefox:
# Open the Troubleshooting Information page using one of these methods:
#*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open.
#*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page.
#At the top right corner of the page, you should see a button that says "Reset Firefox" that looks like this: [[Image:Button reset]]. Click on it.
#Firefox will close and reset. After it is done, Firefox will show a window with the information that is imported.
#Click Finish and Firefox will reopen.
Did this fix the problem? Please report back to us!
Thank you.
Read related articles
I can't reset Firefox Sync password, nothing get in mail, what can i do?
How to reset firefox sync?
I have followed ALL instructions for Firefox Sync and keep getting "Unexpected Error" when I try to log in on desktop.
Firefox Sync: "Unexpected error" when signing in, "Forgot Password", or Create account.
Receiving 'Unexpected Error' with Firefox Sync
Unexpected error when trying to sign in to sync
Can't get firefox sync to work. I keep getting 'Error While Syncing' message
IPod nano had unexpected error syncing
Firefox Sync Unknown Error?
Firefox Sync "encounters an unknown error" since upgrading to Firefox 4
Firefox sync encountered an error while syncing
How come my ipod touch wont sync with itunes? it says an unexpected error occured
"unexpected error" when connecting to Express after reset
Why can't I sign on to firefox sync? I enter my acct name and receive a PW error. I change the PW and still receive an error.
I tried to to the ios update to my 4S phone. itunes says there was an unexpected error. now my phone is hung on a screen which show a usb cable and an arrow pointing to the itunes icon. i cannot reset the phone, everytime it appears to reboot it comes bac
Unknown error when trying to set up Firefox Sync
Have tried to install icloud 4.0 for windows and again it does not allow syncing with outlook 2013 calendar and contact using windows 8.1 and IOS 8.02 (unexpected error)? I thought itunes 12.0 and icloud 4.0 would solve issue but still same result.
After hard reset of time capsule, airport utility cannot setup again. "an unexpected error occurred. try again"
Firefox sync: unknown error while syncing

I can't reset Firefox Sync password, nothing get in mail, what can i do?

-0001-11-30

Using Firefox 16 beta i cant sync anything. Win7 64.There is currently a bug in Firefox Sync which is not letting users reset their passwords. Hopefully this bug will be fixed shortly.Read other 2 answers

How to reset firefox sync?

-0001-11-30

My device is on sync devices 5times,whyHi johnboy1981 Since we can't read minds :-) we need more troubleshooting details to help you: # What model of Android tablet or phone are you using? What version of Android are you using (e.g. Jellybean 4.1-4.3

I have followed ALL instructions for Firefox Sync and keep getting "Unexpected Error" when I try to log in on desktop.

-0001-11-30

1) have refreshed Firefox - doesn't help 2) have uninstalled and reinstalled Firefox - doesn't help 3) have updated ALL other machines to current version Firefox - they are syncing fine, doesn't help this machine Any suggestions?No. I cannot log into

Firefox Sync: "Unexpected error" when signing in, "Forgot Password", or Create account.

-0001-11-30

I noticed that there was a message that said reconnect to Sync. I clicked on it, and typed in my information, however, it keeps giving me an "Unexpected error" message in a red bar above my the e-mail address field. I've tried other tips, and no

Receiving 'Unexpected Error' with Firefox Sync

-0001-11-30

I was having issues with Sync no longer working. I am on the latest version. I signed out and when I try to sign back in I get 'Unexpected Error' in a red bar across the box. I tried using my work email to set up a new account and get the same thing.

Unexpected error when trying to sign in to sync

2015-10-11

Version 32.0.3 installed. I've been getting a message that Firefox unable to sync for the last **days So when i tried to log out of sync and log back in. I get an error "unexpected error" when i try to log in. So i tried to create a new account

Can't get firefox sync to work. I keep getting 'Error While Syncing' message

2015-10-11

I am on Mac OS X 10.6.4, Snow Leopard on a Mini Mac a year old. I got a message from X Marks telling me they were shutting down. As I use my bookmarks every day and have thousands of them all sorted into folders I definitely never want to lose them o

IPod nano had unexpected error syncing

2015-10-11

Hi Yesterday whilst syncing my iPod Nano 5G with iTunes 10.3, I recieved an unexpected error message from iTunes telling me that nine files had corrupted and that my device needed to be restored. I have not restored the device yet but now whenever I

Firefox Sync Unknown Error?

-0001-11-30

Over the last few weeks of having to reinstall my OS, I've had major problems getting Firefox Sync to do its thing and synchronise a couple of years worth of data. After a few minutes, I am receiving the following error at the bottom of the page: "Sy

Firefox Sync "encounters an unknown error" since upgrading to Firefox 4

-0001-11-30

I've already tried resetting Sync on both desktops, I even went through "adding a device" on each one to add them back but still I just get the "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this acti

Firefox sync encountered an error while syncing

-0001-11-30

For the past week or so I've been getting an error bar at the bottom of Firefox stating "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." If I click the Server Status button it says the server i

How come my ipod touch wont sync with itunes? it says an unexpected error occured

2015-10-11

the message i get when i plug in my ipod to my laptop is itunes cannot sync with my ipod due to an unexpected error and thats it what do i do now?What was the full wording of the error message?Read other 2 answers

"unexpected error" when connecting to Express after reset

2015-10-11

Hi, I had a Time Capsule connected wirelessly to two Airport Expresses - one to extend the network and the other to stream music.  Recently I had to replace my old iMac and at the same time I upgraded the Time Capsule to the new 3Tb model.  The iMac

Why can't I sign on to firefox sync? I enter my acct name and receive a PW error. I change the PW and still receive an error.

2015-10-11

I have a new computer and am trying to transfer my bookmarks and my email addresses and settings. I can not get into firefox sync. First of all the info tells me to go to the firefox button at the top of the page and click on sync setup, well that is

I tried to to the ios update to my 4S phone. itunes says there was an unexpected error. now my phone is hung on a screen which show a usb cable and an arrow pointing to the itunes icon. i cannot reset the phone, everytime it appears to reboot it comes bac

2015-10-11

I tried to update my 4s to the latest ios6. itunes came back and said there was an unexpected error. the screen on the phone is hung showing a usb cable and an arrow pointing to the itunes icon. itunes does not see the phone as being plugged into my

Unknown error when trying to set up Firefox Sync

2015-10-11

I try to set up Firefox Sync but as I fill in my e-mail address on the first line i first get the message "invalide e-mail account" (or similar) but then when I continue to complete it with [email protected] it just says "unknown error"

Have tried to install icloud 4.0 for windows and again it does not allow syncing with outlook 2013 calendar and contact using windows 8.1 and IOS 8.02 (unexpected error)? I thought itunes 12.0 and icloud 4.0 would solve issue but still same result.

2015-10-11

I have tried to install icloud 4.0 for windows and again is does not allow syncing with outlook 2013 calendar and contact, using windows 8.1 and IOS 8.02 (get - unexpected error)?Having same issues. had been syncing every few days with outlook 2007 c

After hard reset of time capsule, airport utility cannot setup again. "an unexpected error occurred. try again"

2015-10-11

After starting airport utility, it searches and i select my time capsule. AU grinds for a minute and comes back with "An unexpected error occured. Try again."Hi Philjp, If you are having issues connecting to your Airport Time Capsule, even after

Firefox sync: unknown error while syncing

2015-10-11

Has anyone gotten firefox sync to work with firefox from [extra]? I can connect but I always get an unknown error when trying to actually sync. When running in a terminal no output is given. Any advice?Hm that's weird, everything work fine here both