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Wrong characters appeared in long text of product catalog in CRM5.0 system

Time:October 11
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After upgraded to CRM5.0, there are some wrong charaters in long text of product catalog.
Before upgrade, some special letters such as u201Cu2013u201C  and u201Cu2122u201D can be showed correctly.But after upgrade to CRM5.0 system, all of them are showed as "?".
What's the problem and how to fix it?
Thanks,
Shirley
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After upgraded to CRM5.0, there are some wrong charaters in long text of product catalog.
Before upgrade, some special letters such as u201Cu2013u201C  and u201Cu2122u201D can be showed correctly.But after upgrade to CRM5.0 system, all of them are showed as "?".
What's the problem and how to fix it?
Thanks,
Shirley